What is DotChat?
DotChat is a real-time data analytics platform designed for e-commerce businesses to transform raw data into actionable insights. It monitors customer behavior, tracks sales performance, and optimizes conversion rates through an intuitive dashboard showing traffic sources, customer journeys, cart abandonment rates, and product performance. The platform integrates seamlessly with Shopify, Magento, and WooCommerce.
How to use DotChat?
Begin by creating an account and connecting your e-commerce platform like Shopify or WooCommerce. The setup takes less than 15 minutes. Once connected, the dashboard displays your store's performance with customizable widgets. Navigate through traffic analysis, customer behavior patterns, sales funnels, and product metrics. Set up custom alerts for significant events and create scheduled reports for team insights.
Core features of DotChat?
Real-Time Dashboard: Live metrics including current visitors, active carts, and revenue tracking. Customer Journey Mapping: Visualize complete customer paths to identify drop-off points. Sales Performance Analytics: Track product performance and campaign effectiveness in real-time. Conversion Optimization Tools: Funnel analysis and A/B testing to improve checkout processes. Predictive Analytics: Forecast trends and inventory needs using machine learning algorithms.

