What is Richpanel?
Richpanel is an AI-powered customer service platform designed for e-commerce businesses to revolutionize support operations. It integrates multiple channels to provide automated, efficient customer service while enhancing engagement and maintaining service quality.
How to use Richpanel?
Integrate Richpanel with your e-commerce platform and support channels. Configure AI chatbots and routing rules. The platform automatically identifies and routes customer inquiries from social media, email, or live chat to appropriate support channels, ensuring efficient handling.
Core features of Richpanel?
- AI-driven chatbots providing instant 24/7 responses
- Multi-channel integration for consistent support across platforms
- Personalized customer interactions tailored to individual needs
- Advanced analytics for measuring support performance
- Automated ticket routing to streamline operations

