What is Probook?
Probook is an innovative HVAC job scheduling and technician dispatching software designed to streamline service operations. It helps businesses efficiently manage and optimize HVAC services through real-time scheduling, automated dispatching, and comprehensive job tracking.
How to use Probook?
Begin by setting up your service area and business hours in the dashboard. Create customer profiles with service history and preferences. Schedule appointments by dragging and dropping time slots. Assign technicians based on availability, location, and expertise. The system automatically sends reminders to customers and technicians.
Core features of Probook?
- Real-Time Scheduling: Adjust appointments dynamically as priorities change
- Automated Dispatching: Optimize technician assignments based on location and skills
- Comprehensive Job Tracking: Monitor progress from booking to completion
- Customer Communication Hub: Send automated updates and collect feedback
- Mobile Access: Manage operations on-the-go with dedicated iOS and Android apps
