What is Kapture CX?
Kapture CX is an AI-powered customer experience platform that automates and enhances customer interactions across all touchpoints. It delivers 24/7 personalized support through intelligent AI agents, reducing operational costs while boosting customer satisfaction and loyalty.
How to use Kapture CX?
First, integrate with existing business systems like CRM and helpdesks. Next, configure AI agents with your business data and protocols. Then deploy across chosen channels - website, social media, or mobile app. Monitor conversations via the dashboard and optimize based on performance metrics.
Core features of Kapture CX?
Intelligent AI Agents with advanced NLP for understanding complex queries. Omnichannel Support for seamless customer experience across all platforms. Automated Workflows to streamline internal processes. Analytics and Insights for data-driven decision making.

