What is Gupshup?
Gupshup is a conversational AI platform helping businesses build customer connections at scale across WhatsApp, Instagram, and SMS. Its low-code interface enables teams to create sophisticated chatbots and automated workflows for marketing, sales, and support.
How to use Gupshup?
Connect messaging channels to Gupshup. Use the no-code bot builder to create conversational flows with scripts, triggers, and responses. Deploy bots for FAQs and orders. Monitor conversations in the unified inbox where agents can take over. Use analytics to refine strategy.
Core features of Gupshup?
- Omnichannel Connectivity: Manage conversations across 30+ channels from one dashboard.
- No-Code Bot Builder: Visual interface for building AI chatbots without coding.
- Rich Messaging & Commerce: Add interactive elements and enable in-chat payments.
- Advanced Analytics: Track KPIs to measure ROI and improve strategy.

