What is FloatChat?
FloatChat is an omnichannel AI platform that unifies customer engagement across chatbots, live chat, and email, providing personalized experiences while automating routine inquiries to enhance satisfaction.
How to use FloatChat?
First, integrate FloatChat with your existing systems via API or plugin. Then, configure your communication channels in the dashboard. Set up AI chatbots with predefined responses, customize workflows, and begin managing all customer interactions from a single interface.
Core features of FloatChat?
- Omnichannel support for seamless communication management
- AI-powered automation for routine inquiries and instant responses
- Personalized interactions based on customer behavior and history
- Real-time analytics for valuable customer insights
- Customizable workflows to fit specific business needs

