What is Deepdesk?
Deepdesk is an AI customer support automation platform that integrates with LiveEngage and Clarabridge Engage to enhance agent efficiency and customer satisfaction by automating routine tasks.
How to use Deepdesk?
After integration, Deepdesk analyzes customer inquiries, routes them to appropriate agents based on priority and expertise, provides automated responses to common queries, and offers real-time insights for improved interactions.
Core features of Deepdesk?
Intelligent ticket routing ensures issues reach qualified agents. Automated responses reduce response times and free agents for complex tasks. Real-time insights help understand customer needs for personalized interactions.

