What is ContactSwing?
ContactSwing is an AI-driven communication platform that unifies call, email, SMS, and chat automation into one interface. It streamlines customer interactions across channels, enhancing engagement and efficiency for businesses of all sizes.
How to use ContactSwing?
Integrate ContactSwing with your existing communication channels. Set up automation rules for each channel. The platform will then automatically route calls, respond to emails, send SMS notifications, and manage chats based on your settings.
Core features of ContactSwing?
- Intelligent Call Routing: Directs calls to appropriate team members based on skills and availability
- Automated Email Responses: Generates instant, personalized email replies to common inquiries
- SMS Notifications: Sends timely alerts about orders, appointments, and important information
- Real-time Chat Support: Provides instant customer assistance through live chat

