What is CallZen?
CallZen is an AI-powered solution designed for contact centers that automates audits, streamlines operations, and enhances agent performance through efficient contact management and predictive analytics.
How to use CallZen?
After integration, CallZen automatically records and analyzes calls, providing performance metrics. Access real-time insights through the user-friendly dashboard to make quick adjustments and improvements with minimal training required.
Core features of CallZen?
Automated call recording and analysis, performance tracking, predictive analytics for customer behavior, real-time insights for instant decision-making, and customizable reports to track progress and identify trends.

