What is Zenbots?
Zenbots is an AI-powered chatbot that integrates with Zendesk Support to revolutionize customer service operations by enhancing efficiency, reducing response times, and improving customer satisfaction.
How to use Zenbots?
After integrating with your Zendesk account, configure Zenbots to handle incoming inquiries, answer FAQs, and route tickets to appropriate agents through an intuitive workflow that quickly improves response times.
Core features of Zenbots:
- Automated Ticketing: Automatically categorizes and assigns tickets to the right team members
- Intelligent FAQs: Provides instant, accurate answers to common questions
- Real-time Analytics: Tracks performance, identifies trends, and enables data-driven decisions

