What is Qualcomm CEBot?
Qualcomm CEBot is an advanced LLM-based Q&A system designed for the Customer Engagement division. It provides quick, accurate answers to customer inquiries, enhancing satisfaction while reducing response times for product information, technical specs, and service queries.
How to use Qualcomm CEBot?
Integrate CEBot into existing customer service channels like websites or social media. The system automatically generates responses from its knowledge base. It continuously learns from interactions to improve accuracy and efficiency over time.
Core features of Qualcomm CEBot?
- Intelligent Q&A with complex question understanding
- Personalized responses tailored to customer needs
- Workflow automation for routine tasks and FAQs
- Continuous learning to enhance response quality
- Seamless integration with existing support platforms

