What is AiChat?
AiChat is a cutting-edge agentic AI platform designed to revolutionize conversational customer experience (CX). By harnessing advanced artificial intelligence, AiChat empowers businesses to enhance support, sales, and automation across various channels. This all-in-one tool offers intuitive, human-like conversations that engage customers and streamline operations, providing a seamless and efficient CX solution for customer service, e-commerce, and beyond.
How to use AiChat?
Integrate AiChat into your existing customer service or sales channels through API or plugin installation. Configure your business-specific knowledge base and conversation flows during setup. Once deployed, AiChat handles customer inquiries 24/7, providing instant responses while your team monitors performance through the dashboard. The platform learns from interactions to continuously improve response accuracy and personalization over time.
Core features of AiChat?
- Real-time support: Instantly respond to customer inquiries across multiple channels with quick resolution
- Personalized interactions: Tailor conversations using customer data for more engaging and memorable experiences
- Automated responses: Handle routine inquiries automatically, freeing your team for complex tasks
- Multi-channel deployment: Deploy AiChat on websites, messaging apps, and social media platforms
- Analytics dashboard: Track performance metrics and customer satisfaction scores to optimize CX strategies

