What is Listen Labs?
Listen Labs is an AI-powered customer interview platform that transforms how product managers, UX researchers, and marketing teams gather and analyze user feedback. It eliminates manual transcription and tedious data analysis by automatically processing recordings and transcripts to identify key themes, sentiment, and actionable patterns within minutes. The platform streamlines research workflows, turning unstructured conversations into clear, data-driven insights through automated reports and shareable dashboards.
How to use Listen Labs?
Using Listen Labs is straightforward. First, upload your customer interview recordings or existing transcripts to the secure platform. The AI engine automatically transcribes audio and analyzes conversations for context. Next, review the identified themes, sentiment, quotes, and pain points in the interactive dashboard. Finally, generate comprehensive reports with one click, share findings with stakeholders, and collaborate within the platform to turn insights into actionable product roadmaps.
Core features of Listen Labs?
Listen Labs offers powerful AI-powered transcription and analysis that processes audio and video files instantly with high accuracy. Its thematic and sentiment detection automatically categorizes feedback and highlights critical discussion topics. The automated report generation transforms complex findings into concise summaries and visual dashboards. Additionally, the collaborative workspace enables teams to comment on insights, tag findings, and build on research together.

