What is TypeGenie?
TypeGenie is an AI-powered sentence completion tool for Zendesk that revolutionizes support team efficiency by automating response crafting. It uses artificial intelligence to save time while ensuring consistency and accuracy in customer communications.
How to use TypeGenie?
After integrating with Zendesk, TypeGenie learns from your support interactions. When typing responses, the tool offers intelligent suggestions based on similar past conversations. Select, edit if needed, and send responses quickly.
Core features of TypeGenie?
- AI-powered suggestions for contextually relevant responses
- Reduces response times by up to 70%
- Ensures consistent brand voice across all interactions
- Creates empathetic responses to boost customer satisfaction
- Seamless integration with minimal setup required

