What is Kasisto?
Kasisto is an agentic AI platform designed to transform financial services for banks and credit unions. This innovative solution delivers personalized, intelligent experiences that enhance customer engagement while improving operational efficiency. By leveraging advanced natural language processing, Kasisto creates context-aware interactions that provide tailored financial insights and support to users, helping financial institutions stay competitive in the evolving market landscape.
How to use Kasisto?
Financial institutions integrate Kasisto into their existing systems through a straightforward API connection. Once deployed, the platform automatically begins engaging with customers through various channels including mobile apps, websites, and messaging platforms. Users interact naturally through text or voice commands, receiving immediate, personalized responses. The system continuously learns from interactions, adapting to individual user preferences and financial situations to provide increasingly relevant support over time.
Core features of Kasisto?
Personalized Financial Guidance: Utilizes machine learning algorithms to analyze user data and provide customized financial advice, budget recommendations, and investment strategies based on individual circumstances and goals.
24/7 Automated Customer Service: Offers intelligent, natural language support that handles complex queries, transaction assistance, and issue resolution without human intervention, available around the clock.
Advanced Analytics Dashboard: Provides financial institutions with comprehensive data visualizations and insights into customer behavior, service performance, and operational efficiency metrics.
Seamless Omnichannel Experience: Maintains conversation context across all platforms, allowing customers to switch between web, mobile, and voice interactions without losing their session or requiring repetition.
