What is DeskDay?
DeskDay is a unified IT support platform designed for Managed Service Providers (MSPs), combining chat-based ticketing with project management to streamline IT support operations and enhance service delivery.
How to use DeskDay?
Set up your workspace by adding team members and customer profiles. Create support tickets through the intuitive chat interface. Automated workflows guide your team through resolution processes. Integrate with existing IT tools for centralized data management.
Core features of DeskDay?
Chat-based ticketing for efficient request management, automated ticket creation and categorization, comprehensive reporting on support metrics, project management capabilities, and seamless integration with popular IT management tools.

